Taking a Business Trip?

Here's everything you need to know

Travelling for business

Using your cards abroad

No matter where you're travelling, relax and enjoy your trip, and of course continue to use your cards for purchasing and cash withdrawals.

You don't need to let us know your travel plans in advance, provided you are travelling within the EU or to Turkey. If you're travelling outside of these areas, please contact us to let us know. That way, we’ll expect to see foreign transactions on your account.

It's not as expensive as you may think

For a more detailed breakdown of the charges for each of the services we offer, please see the charges and rates below.

Paying in Sterling

When using a debit, credit or sterling prepaid card abroad, watch out for a practice known as dynamic currency conversion where you are given the option of paying for goods and services in either sterling or the local currency. While this may seem like an appealing proposition as you'll know exactly how much you're spending, as a general rule, you should choose to pay in the local currency. This is because many restaurants and retailers may use an unfavourable rate of exchange to convert the price, which means you could end up paying over the odds.

Help and Support

Please see our most frequently asked questions

Unable to use your card?

You can call us for support between 8am - 8pm, Monday to Friday 9am to 12pm Saturday.

  • You can contact us 24/7 if your card has been lost or stolen, or if you suspect fraud on your account.

phone us Current accounts

Call us on

+44(0) 3457 213 213

phone us Charge cards

Call us on

+44(0) 3456 06 6701


phone us Lost & Stolen

Call us on

+44(0) 345 600 6000


Please note that the cost of calls from abroad may be higher than our regular UK Call Charges. You should check the tariff for making international calls with the relevant telephone network provider for the country you are in, before making your call. Please see our UK Call Charges.

Contact us

If you'd like more help & information, you can: